Remote IT Support

As business IT systems become increasingly powerful, complex and wide ranging - downtime and problem resolution needs to be reduced to a minimum.

With direct support experience spanning systems including:

• Microsoft Windows Server 2008, 2003 and 2000
• Active Directory
• Microsoft Clustering including SQL and Exchange
• Microsoft Windows Vista and XP
• Microsoft Exchange Server 2007, 2003 and 2000
• Terminal Services
• Citrix Presentation Server (XenApp Server) 4.5, 4 and Metaframe XP FR3
• All LAN and WAN based configurations including site to site VPN’s
• Firewall technologies
• Virtualisation including VMware and Windows Server 2008 and the new Hyper-V technology
• HP Blades including C7000 and C3000 series
• HP MSA Storage SAN based solutions

And of course, BlackBerry Enterprise Server, Astute can provide you with direct access to highly qualified support.

Utilising the latest technology in remote support and administration, our team can take control of the situation remotely, providing skills that may not necessarily be readily available and assisting in a timely resolution to your problem.