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Remote Support

ASTUTE can remote support your business, with a cost reduction on your IT spend, based on not having to waste time, staff effort, and traveling costs to attend site.  We can resolve around 90% of your IT issues without ever having to step on the premises. That is the most cost effective way to deal with IT.  This moves away from reliance on perhaps one person, a manager who knows how to sort some of your problems, to a whole IT team you have ready access to.  And we are fast, targeted to answer the call within 60secs and the Engineer who answers the call doesn’t just take your details with a promise to call back.  We start work on your issue there and then.

 

 

We offer a comprehensive remote support service and you are welcome to trial that for 4 weeks, for just £179 and actually see the benefits of modern IT remote system support. 

 

 

Compare that with the cost of just one IT drama, one event that causes your vital business systems to fail to perform, or worse still, lose you an opportunity or revenue, paying for staff and resource who are unable to work with a system down.  One callout on your site, from another provider, may cost you double or treble that for a single service call, not 4 weeks of technically skilled assistance on demand.  Our team are all English speaking UK Technical Professionals, not Call Centre Agents in a distant time zone. We handle your IT headaches, questions and daily operations. We ensure backup systems are in place and if we progress to work as your IT team, we even test that these are reliable and can be restored in a disaster recovery situation**.

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